System Operational Cyber Helpline: 1930
SPIN Operational Pillar

SPIN Legacy

A loved one has passed away. What happens to their digital accounts, online assets and digital presence?

A person's digital life often continues long after they are gone. Email accounts, cloud storage, social-media profiles, financial platforms, digital wallets, subscriptions, domains and other online assets may remain active, inaccessible or simply unknown to the family.
SPIN Legacy helps authorised family members and representatives identify, organise and lawfully deal with the digital presence and digital assets of a deceased person.

Service Portfolio

SPIN Legacy Services

A will, trust, or estate document names specific beneficiaries or heirs whose current contact details are outdated. How do executors and legal representatives reach them?

Lawful open-source research and public-record verification to assist executors, trustees, and advocates in establishing contact with named beneficiaries.

Best suited for: Estate executors, administrators, trustees, advocates, and authorized representatives administering complex or distributed estates.
Investigation Service

We know the deceased used many online services. But what digital assets or accounts actually exist?

Identify known or discoverable digital accounts, online assets and digital holdings associated with the deceased person.

Best suited for: Families and executors who do not have a complete picture of the deceased person's digital estate.
Assessment Service

We have found several accounts and digital assets of the deceased. But how do we organise everything in one place? How do we know what to do next?

Create a structured inventory of identified digital accounts, assets, access status and required next actions.

Best suited for: Families, executors, advocates and estate administrators handling multiple digital accounts or assets.
Assessment Service

I am the legal heir or executor. How do I lawfully access or manage the deceased person's digital assets?

Support for authorised heirs and executors navigating legitimate access, succession and asset-transfer processes.

Best suited for: Legal heirs, executors, administrators of estates and legal representatives.
Investigation and Recovery Assistance

The deceased still has active email, cloud, financial or other online accounts. How do we transfer or close them properly?

Assistance in navigating legitimate platform procedures for authorised access, transfer, closure or administration of supported accounts.

Best suited for: Families, executors and authorised representatives handling active online accounts.
Investigation and Recovery Assistance

Could the deceased have owned cryptocurrency or digital wallets that we do not know about?

Specialist assistance in identifying available indicators of crypto- assets, wallets and related digital holdings, and supporting authorised succession processes.

Best suited for: Families, executors, advocates and estate administrators where cryptocurrency or digital assets may form part of the estate.
Specialist Forensic Service

What happens to a deceased individual’s online presence and accounts? How do families and nominees lawfully close accounts or establish memorial status?

Structured administrative and technical support for authorized nominees and heirs to navigate platform closure, data erasure, or memorialization procedures.

Best suited for: DPDPA nominees, legal heirs, executors, estate administrators, and families managing the deceased person's digital legacy.
Investigation and Recovery Assistance
Operational Cycle

How SPIN Legacy Services Work Together

SPIN Legacy services are a digital-estate journey, rather than seven disconnected services.

STEP 1
Contact the relevant people
Beneficiary and Heir Contact Verification Support
STEP 2
Find what exists
  • Digital Asset Identification
  • Crypto-Asset Identification and Assistance
STEP 3
Organise the Estate
Digital Estate Mapping
STEP 4
Establish the Next Action
Legal-Heir / Executor Digital Asset Assistance
STEP 5
Deal With Individual Accounts
  • Platform Account Transfer / Closure Assistance
  • Digital Account Memorialisation / Closure Support

Your end-to-end SPIN Legacy journey with us could therefore, involve:

Contact → Identify → Map → Establish Authority → Access / Transfer → Preserve / Memorialise / Close.

Not sure which SPIN Legacy service you need?

You do not need to know what digital assets the deceased left behind before you begin.

Tell SPIN what you already know, what devices or records are available, and what you are trying to achieve.

SPIN can help identify an appropriate starting point and determine whether the matter requires asset identification, investigation, account assistance or specialist forensic work.

Let's understand the Digital Estate of your loved deceased and figure out what you need. Reach out to our SPIN Legacy Team with your problem

Reach Out to Our SPIN Legacy Team
A FEW THINGS TO KNOW BEFORE YOU BEGIN

SPIN Legacy assists with the digital and investigative aspects of estate administration.

Depending on the matter:

  • Legal proof of authority may be required before accounts or assets can be accessed.
  • Platform rules differ considerably.
  • Not every digital account or asset can necessarily be identified.
  • Not every account can be transferred.
  • Some services may permit only closure or memorialisation.
  • Ownership of a digital asset may require independent legal determination.
  • Cryptocurrency recovery depends heavily on the available access information.
  • Legal, tax, probate, succession or financial advice may also be required.

SPIN does not bypass passwords, security controls, private keys or other access mechanisms.

All services shall be performed only for persons with an appropriate lawful basis or authority to request them.