STEP 1. Tell us what happened
Explain the matter in your own words, what concerns you and what information or evidence may be available.
Cyber incidents do not always come with clear warning signs or technical explanations. An account may behave strangely. Money may have disappeared. Someone may be pretending to be you. Confidential information may have surfaced online. A device may appear compromised. Or you may simply need to know whether digital evidence could help establish what happened.
SPIN connects individuals, businesses, institutions and legal professionals with independent cyber investigators and forensic specialists suited to the nature of their matter.
You do not need to diagnose the problem or know which service you need before contacting us.
Tell us what happened. We will help identify an appropriate starting point.
You do not need to know the technical name of the problem. Choose the situation that comes closest to what you need.
Your account, device, identity, money or online presence may have been compromised.
Understand and monitor your digital identity, credentials and online exposure.
Assess digital exposure, investigate cyber incidents and understand business-related cyber threats.
For legal, criminal, corporate or sensitive matters where digital evidence needs specialist forensic examination.
Identify, organise and lawfully deal with digital accounts, assets and online presence.
Start with what you are dealing with.
SPIN is an indigenous cyber-intelligence and forensic-services platform created to make professional cyber-investigation and digital-forensic expertise more accessible.
SPIN brings together independent cyber investigators and forensic specialists across different areas of cybersecurity, cyber investigation and digital forensics. Around this independent expertise, SPIN provides an organizational framework for:
You tell us what happened. We help determine what needs to happen next.
You do not need to choose an investigator or forensic discipline yourself.
Explain the matter in your own words, what concerns you and what information or evidence may be available.
SPIN assesses what may have happened, whether immediate action may be required and what type of assistance could be appropriate.
The matter is mapped to an appropriate assessment, investigation, recovery-assistance, forensic or monitoring pathway.
SPIN identifies an independent cyber investigator or forensic specialist suited to the nature and requirements of the matter.
The work, evidence requirements, expected outputs, authority requirements, timelines and commercial terms are defined before substantive work begins.
Professional independence within a common operating framework.
Cyber-investigation and forensic matters may involve sensitive information, important evidence and decisions with real consequences. SPIN's framework is therefore designed to support professional integrity, service consistency, forensic discipline and accountability.
Specialists are subject to SPIN's applicable verification and empanelment processes.
Cases are matched with specialists according to relevant capability and case requirements.
Relevant digital evidence is handled using suitable forensic practices.
Client, personal and case information is subject to applicable confidentiality and data-protection requirements.
SPIN provides organisational oversight, with appropriate review of investigation and forensic outputs.
Defined mechanisms are available for raising and escalating service-related concerns.
Where the journey began
From traditional investigative practice to contemporary cyber investigation and digital forensics, SPIN's foundations have evolved alongside the changing nature of evidence, technology and cybercrime.
Built to carry that legacy forward.
Experience built over decades. A platform designed for the decades to come.
You do not need to know whom to look for.
SPIN first seeks to understand the matter and the expertise it requires.
Depending on the case, specialist allocation may consider:
Start by telling us what you know.
Tell us:
You do not need to investigate the matter yourself before approaching SPIN.
A few things are important to know:
Bring your expertise to the SPIN network.
SPIN is building a multi-disciplinary network of independent cyber investigators and forensic specialists across different areas of cybersecurity, cyber investigation and digital forensics.
Professionals with relevant expertise may express interest in being considered for the SPIN investigator network.
You do not need to figure it out before contacting us.
Tell us what happened, what concerns you and what you are trying to achieve.
We can help identify an appropriate starting point.